Utility Rate Update

The Town of Wellington continues to engage with our community's difficult water and wastewater infrastructure needs. With aging infrastructure, increases in the cost to provide service, and the need to continue to meet the demand of a population that grew rapidly, further rate adjustments are necessary for the Town to remain in compliance and continue providing service.

If you have feedback or questions about rates, please share through the form available here. If you would like a response to your question or comment please provide your contact information, otherwise, your form will be anonymous. 

Proposed changes are scheduled to be voted on at the November 8, 2022 Board of Trustees Regular Meeting. The Meeting will be held at the Lepper Center 3800 Wilson Ave. at 6:30 p.m. Public coment may be given in person at the meeting or submitted in writing before 4 p.m. the day of the meeting. Packet and Agenda material will be available at least 24 hours prior to the meeting and can be found by clicking here

If you have questions about the impact of proposed changes on your individual bill, we are here to help! Did you know the Town of Wellington has one dedicated Utility Billing Specialist serving over 4,000 accounts? To reduce wait times and provide better service, the fastest way to speak with a staff member is to schedule an appointment online. Once scheduled, you will receive a call from Town Staff, who will provide you with detailed answers to your questions. 

To schedule an appointment, click here.

 

Background

A utility rate structure impacts how base rates, usage rates, or tiers recover the cost of service. The Resident Rate Structure Roundtable presented a recommendation to the Board of Trustees on Sept. 20, 2022. Click here to watch the joint work session recording.

The Board of Trustees held a Regular meeting on October 25 including discussion, and public comment on the 2023 Budget and Proposed Water and Wastewater Utility Rate and Fee Structure changes. The full meeting packet is available here   . The meeting recording is available here   .