Utility Rate Update
The Town of Wellington continues to engage with our community's difficult water and wastewater infrastructure needs. With aging infrastructure, increases in the cost to provide service, and the need to continue to meet the demand of a population that grew rapidly, further rate adjustments are necessary for the Town to remain in compliance and continue providing service.
If you have feedback or questions about rates, please share through the form available here. If you would like a response to your question or comment please provide your contact information, otherwise, your form will be anonymous.
Proposed Rate Structure Change Meeting Scheduled - Nov. 8, 2022
Proposed changes are scheduled to be voted on at the November 8, 2022 Board of Trustees Regular Meeting. The Meeting will be held at the Lepper Center 3800 Wilson Ave. at 6:30 p.m. Public coment may be given in person at the meeting or submitted in writing before 4 p.m. the day of the meeting. Packet and Agenda material will be available at least 24 hours prior to the meeting and can be found by clicking here Proposed Rate Structure Change Meeting Scheduled - Nov. 8, 2022.
If you have questions about the impact of proposed changes on your individual bill, we are here to help! Did you know the Town of Wellington has one dedicated Utility Billing Specialist serving over 4,000 accounts? To reduce wait times and provide better service, the fastest way to speak with a staff member is to schedule an appointment online. Once scheduled, you will receive a call from Town Staff, who will provide you with detailed answers to your questions.
To schedule an appointment, click here Version OptionsUtility Rate UpdateHeadline.
A utility rate structure impacts how base rates, usage rates, or tiers recover the cost of service. The Resident Rate Structure Roundtable presented a recommendation to the Board of Trustees on Sept. 20, 2022. Click here to watch the joint work session recording.
- Why is there a tier structure and what does it cost?
- Is the Town doing anything to slow down growth?
- Does Wellington’s water meet Water Quality Standards?
- What is the different between Water and Wastewater?
- How do Wellington’s utility rates compare to other communities?
- I need help paying my water bill, who should I contact?
- What is the timeline for the water rates decision?
- Are we raising rates paid by new development?
- What water fees and rates are charged for new construction homes? How do new construction fees help pay for water infrastructure?
- When was the last time rates were increased?
- What is the Town doing with the bulk dispensing water machine?
- What other options will the town pursue to handle the water issues?
- Have you considered incentives for xeriscaping current homes and restrictions on landscaping with new builds?
- Have you considered conducting a long-term plan that reflects our values and needs for growth and community life?
- Are there other options such as joining another water district or starting our own?
- When is the water plant being built?
- Where do we get our water from?
- Can we remove grass lawns to save water?
- Where can we find an explanation of why rates are being increased?
- Why aren’t developers charged more to develop in Wellington?
- Is the Town looking into grant funding for the needed Wastewater and Water Treatment Plant Expansions?
- If voters approve, can sales tax from Marijuana be used for the water fund?
- What is a sinking fund and is it necessary?
- What is an enterprise fund?
- Is the Town going to slow growth to accommodate for the water and wastewater capacity challenge?
- What is an impact fee and how does it work?
- What is the 2-year and 5-year plan for addressing treatment capacity issues?
- Why do we need an expansion at the Wastewater Treatment Plant?
- If growth was just stopped, would we need a wastewater plant expansion?
- What will we do between now and 2024 when the wastewater plant comes online?